Suite 3, 41-43
Victoria Street, Hobart, TAS 7000
Victoria Street, Hobart, TAS 7000
Water intrusion in Hobart presents challenges fundamentally different from mainland Australia. A weatherboard home in South Hobart inundated by flash flooding from the slopes of kunanyi / Mt Wellington requires a vastly different protocol than a commercial property in Kingston facing storm surge from the Derwent Estuary. Our flood damage restoration team is based in Southern Tasmania, operating with a deep, first-hand understanding of these hyperlocal variables. We have documented procedures for events unique to our region, from widespread inundation like the May 2018 floods that submerged parts of the CBD and Sandy Bay, to isolated pipe bursts in heritage-listed sandstone buildings in Battery Point.
Our teams are available for immediate dispatch because we know that water mitigation in Tasmania’s climate is a race against time. The cool, damp air, even in summer, accelerates the onset of secondary damage. The window between initial saturation and the start of destructive mould growth on timber framing or within wall cavities is critically short. Our entire response is engineered for immediate water extraction and the rapid establishment of a controlled drying environment, safeguarding your property’s structural integrity and ensuring a healthy indoor environment.
Flooding in Hobart is not a singular event; it’s a complex interplay of topography and weather systems. The primary threat is flash flooding, where intense rainfall on the steep, often saturated, slopes of kunanyi / Mt Wellington overwhelms the Hobart Rivulet and other urban waterways. This can affect suburbs like South Hobart, New Town, and Lenah Valley with very little warning. Compounding this is riverine flooding from the Derwent River impacting communities up the valley like New Norfolk, and coastal inundation during high tides and storm surges affecting low-lying areas.
Properties here face unique pressures. Following the May 2018 event, which saw 128mm of rain fall on the city, we saw patterns where runoff cascaded down hillsides, inundating homes in Sandy Bay and Kingston from overwhelmed stormwater systems and saturated ground. The primary threat of floodwater in the cool Tasmanian climate is prolonged dampness. Trapped moisture within the lath and plaster of a 1920s Californian bungalow, the subfloor of a federation-era home, or the insulation of a modern build in Howrah creates the perfect environment for mould.
Professional intervention is not just about water removal; it is about arresting the microbial growth process before it leads to widespread contamination. This requires a specific methodology that respects the building materials, especially in older homes. The sandstone foundations prevalent in Battery Point and the CBD must be dried slowly and methodically to prevent spalling, where salts crystallise and destroy the stone from within. This is a detail only a local, experienced technician would understand.

Initial Site Assessment & Hazard Mitigation
Our first action on-site, whether at a flooded home in Glenorchy or a commercial building near Salamanca, is to assess structural and electrical hazards with guidance from authorities like TasNetworks. We immediately classify the water source, from clean water (Category 1) from a burst pipe to grossly contaminated "black water" (Category 3) from a sewage backup or rivulet overflow, which dictates our containment strategy and PPE protocols according to the IICRC S500 standard.

Water Extraction & Contamination Removal
We use truck-mounted and portable extraction units to remove standing water. This isn't a simple vacuuming task. For a subfloor space in a North Hobart cottage, it means deploying specialised equipment to access confined areas. For a large commercial loss, it involves extracting thousands of litres to reduce the moisture load and prevent it from migrating deeper into concrete slabs and wall cavities.

Structural Drying & Advanced Dehumidification
We deploy a carefully calculated configuration of commercial-grade LGR (Low-Grain Refrigerant) dehumidifiers and specialised air movers. These are not domestic units; they are industrial machines engineered to create a powerful drying vortex. This pulls moisture from deep within porous materials like Tasmanian Oak floorboards, sandstone blocks, and bluestone foundations. The goal is to manage the drying process to be as fast as possible without causing secondary damage to heritage materials.

Daily Moisture Monitoring & Thermal Imaging
Drying is a science, not guesswork. Our IICRC-certified technicians use FLIR thermal imaging cameras and non-invasive moisture meters to map moisture daily. We document the atmospheric conditions and material moisture content to ensure we reach established drying goals. This data-driven process prevents us from stopping prematurely, which can leave behind hidden moisture pockets that will fuel future mould issues, a common problem in Tasmania's climate.

Site Cleaning, Sanitisation & Post-Remediation Verification
Once drying targets are met, all affected surfaces are meticulously cleaned and treated with an appropriate antimicrobial solution. We then conduct final clearance testing, often working with third-party hygienists, to verify the area has been returned to a safe, pre-flood condition. This documentation is critical for insurance claims.
We provide targeted solutions for the specific ways flooding impacts properties across Far North Queensland.
This is our core rapid-response service. It focuses on stabilising the property after a major water intrusion from events like an east coast low or a severe thunderstorm over kunanyi / Mt Wellington. It involves the immediate deployment of our drying equipment to halt damage progression and prevent the secondary effects of lingering high humidity.
Many of Hobart’s beautiful older homes, from Victorian terraces to Federation-style weatherboards, have subfloor spaces highly vulnerable to dampness and inundation. We have specific, documented protocols for ventilating and drying these confined, often poorly accessible areas. We address rising damp in brick and stone footings and moisture trapped under original timber floors, a critical step in preserving the home’s structural integrity.
For large-scale events, such as a flooded commercial ground-floor in the CBD or widespread inundation in the Derwent Valley, we utilise our high-capacity extraction systems. These allow us to remove thousands of litres of water quickly, a critical factor in mitigating damage to large commercial or industrial properties.
After a major storm, damage is often complex. It can involve water ingress from roof damage, failed flashing, broken windows, and overwhelming stormwater systems simultaneously. Our service addresses the entire building envelope, tracing the path of water from its point of entry to all affected materials, ensuring nothing is missed.
Our team’s expertise is built on formal training and certification. Each lead technician holds qualifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the global standard-setter for our industry. We strictly adhere to the ANSI/IICRC S500 Standard for Professional Water Damage Restoration, a procedural framework that ensures our work is effective, safe, and meets the requirements of Australian insurance providers.
We invest in professional-grade technology suited for Tasmanian conditions. Our equipment arsenal includes advanced LGR dehumidifiers that operate efficiently in cooler temperatures, high-static pressure air movers for directing airflow into challenging cavities, and the latest moisture detection tools. This allows us to accurately diagnose the extent of moisture travel and apply drying strategies proven to work in Hobart’s uniquely damp environment. Our hands-on experience, from the 2018 flash floods to localised storm events in the Huon Valley, means we have refined our methods for the specific building materials and construction styles found in our region, from modern builds in Kingston to 19th-century cottages in West Hobart.
We provide 24/7 water damage restoration services throughout Hobart and the surrounding regions, including:
Our goal is to be on-site within 60-90 minutes for emergency calls within Greater Hobart. Response times for outlying areas like the Tasman Peninsula or the Huon Valley are subject to road access, especially during major weather events that can cause road closures.
Yes. Assume all floodwater is contaminated. Water from an overflowing rivulet, drain, or the Derwent River can contain sewage, chemicals, fuel, and harmful bacteria. Professional assessment, extraction, and sanitisation are critical for the safety of your family or employees.
The structural drying phase itself typically takes 3 to 7 days. This timeline depends entirely on the volume of water, the types of materials affected (e.g., concrete slab vs. sandstone footings vs. timber floors), and the ambient humidity. Full restoration, including any necessary repairs or material replacement, will take longer.
In Hobart’s climate, mould growth can begin within 48-72 hours of a water event if not professionally addressed. The region’s naturally high humidity means that rapid, controlled drying using industrial dehumidifiers is the only effective way to prevent a water issue from becoming a major mould contamination problem.
Moisture from a flood begins to compromise structural materials and trigger microbial growth in as little as 24 hours. The window for preventing long-term damage is small. Contact our emergency response team immediately to begin professional water extraction and structural drying.