Suite 3, 41-43
Victoria Street, Hobart, TAS 7000
Victoria Street, Hobart, TAS 7000
IICRC Certified Flood Restoration Technicians
Fully Insured & Public Liability Covered
24/7 Emergency Flood Response
Serving Hobart & Surrounding Areas
When a severe weather system stalls over Southern Tasmania, or intense rainfall over kunanyi/Mt Wellington turns the Hobart Rivulet into a torrent, the difference between a managed recovery and a catastrophic loss is a matter of hours. Emergency flood restoration is the immediate, science-based intervention required to stabilise a property after water intrusion. It is not merely water removal; it is the immediate halt of the damage cycle unique to our cool temperate climate, where moisture becomes trapped in dense building materials. This response involves deploying high-volume water extraction equipment, securing the property against further water entry, and implementing atmospheric controls to stop the deep saturation of structures. For properties across Hobart, especially in low-lying parts of South Hobart, New Town, and the CBD, this rapid action is essential to prevent the severe structural and microbial damage that thrives in cool, damp conditions.

Rapid Assessment & Safety Setup
Upon arrival, our lead technician first assesses structural and electrical hazards, referencing Hobart City Council flood overlay maps to understand the nature of the inundation, whether from rivulet overflow, overland flow, or a Derwent Estuary storm surge. We establish safety perimeters and plan the extraction based on the water's category (Category 1, 2, or 3) as defined by the global IICRC S500 standard.

Standing Water Removal
We use truck-mounted extractors and high-capacity submersible pumps to remove bulk standing water. For situations like the flash flooding seen in South Hobart and Sandy Bay during the May 2018 event, where runoff carries significant sediment and road debris, this step is critical for accessing and assessing the underlying structure.

Debris & Sediment Clearance
Floodwater from urban catchments like the Hobart Rivulet or New Town Rivulet carries high levels of silt, debris, and contaminants. Our teams meticulously clear this residue to prevent it from becoming embedded in building materials like subfloors and wall cavities, which reduces the microbial load inside your property.

Immediate Moisture Control Prep
The moment standing water is gone, we deploy industrial-grade air movers and Low-Grain Refrigerant (LGR) dehumidifiers. Unlike conventional units that struggle in cooler temperatures, LGR dehumidifiers are essential for Hobart's climate. They excel at pulling moisture from the air even when it's cold, creating a powerful drying vortex that actively draws moisture from saturated sandstone foundations, double-brick walls, and timber frames.

Stabilisation & Handover to Full Restoration
Once the initial emergency phase is complete and the indoor atmosphere is stabilised, the property is ready for comprehensive drying. We provide detailed moisture maps using thermal imaging and non-invasive moisture meters, creating a precise scope of work essential for your insurance claim. This documentation provides verifiable proof of the water's impact, paving the way for targeted drying and repairs.
Throughout Hobart’s wet winters, ambient humidity combined with low temperatures creates a challenging drying environment. When floodwater enters a property, this cool, damp air prevents building materials from drying naturally. Instead, moisture wicks deep into wall cavities, insulation, and the subfloors of Federation and Colonial-era homes. Mould, particularly in these cold and damp conditions, can begin to colonize in as little as 24-48 hours.
Events like the May 2018 storm, which saw over 128mm of rain inundate the city, showed how quickly properties in suburbs like Sandy Bay, New Town, and Kingston can be overwhelmed. Without professional intervention using controlled drying systems, this moisture becomes trapped. This leads to timber rot in floor bearers, fretting in sandstone and brickwork, and widespread microbial contamination that can pose serious health risks. Our emergency service is specifically designed to combat these accelerated damage cycles prevalent in our southern Tasmanian climate.
Our restoration technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in Water Damage Restoration (WRT) and Applied Microbial Remediation (AMRT). We operate in strict adherence to the ANSI/IICRC S500 Standard for Professional Water Damage Restoration. This is the globally recognized protocol that ensures drying is performed correctly, verifiably, and safely.
We have managed restorations across hundreds of residential and commercial properties throughout Greater Hobart, from storm surge events along the Derwent Estuary to burst TasWater mains in the CBD. Our experience means we understand the unique construction methods used in the region, from the porous sandstone and double-brick of heritage homes in Battery Point and North Hobart to the modern constructions in growing areas. We use advanced diagnostic tools like thermal imaging cameras to locate hidden moisture pockets within wall cavities and hygrometers to provide data-driven proof that your property’s materials have returned to a dry standard. We are fully insured, hold comprehensive public liability coverage, and operate with a working knowledge of the Hobart City Council’s planning scheme for flood-prone areas.
We provide 24/7 water damage restoration services throughout Hobart and the surrounding regions, including:
Emergency flood restoration is the immediate 24/7 response to water intrusion. Its primary purpose is to stop ongoing damage by extracting water, stabilising the environment, and beginning the structural drying process. Unlike scheduled repairs, this is an urgent service designed to mitigate the immediate risks of structural degradation and mould growth, which is especially critical in Hobart’s cool, damp climate.
We aim to be on-site within hours of your call. We know that with events like flash flooding from kunanyi/Mt Wellington or a storm surge in the Derwent Estuary, response time dictates the outcome. The faster our technicians can begin water extraction and deploy specialised drying equipment, the greater the chance of saving building materials and preventing costly secondary damage.
Yes. The emergency phase focuses on immediate mitigation: removing water, clearing debris and silt, and stabilising the structure and indoor environment. It is the essential first aid for your building. Standard restoration is the subsequent repair and reconstruction phase that takes place once the property is structurally dry and confirmed safe. A successful emergency response makes the standard restoration process faster, more predictable, and less expensive.
Absolutely. Preventing mould growth is integral to our work and a key reason for a rapid response. After water extraction, we apply antimicrobial treatments where required by the IICRC S500 standard and meticulously manage airflow and dehumidification to deprive potential mould spores of the moisture they need to activate. Given that mould can colonise within 24-48 hours in our cool, damp climate, this is a non-negotiable step in our process.
The potential for saving personal belongings depends entirely on how quickly the restoration process begins and the category of water involved. Our technicians are trained to assess and triage contents. We can often salvage furniture, documents, and other valuables if they are addressed before they become completely saturated or affected by contamination. A rapid professional response significantly increases the chances of a successful contents restoration.
Structural materials can absorb damaging amounts of water within the first few hours. If you are experiencing a flood, call now for an immediate emergency response.