Suite 3, 41-43
Victoria Street, Hobart, TAS 7000
Victoria Street, Hobart, TAS 7000
IICRC Certified Firm
Fully Licensed & Licensed
Documented for Insurance
A failed flexible hose under a kitchen sink in a new build in Kingston, or a copper pipe fracturing within the lath and plaster wall of a 1920s New Town home, can discharge litres of water every minute. This saturates building materials and triggers an immediate property crisis. In Hobart’s temperate maritime climate, where a cold, damp winter can give way to surprising humidity, this water intrusion is not just a spill. It’s a race against pervasive secondary damage unique to our building stock.
Sub-zero nights, common in the foothills of kunanyi/Mount Wellington, can freeze and split exposed pipes. Once thawed, the release of water into sub-floor spaces or wall cavities creates a perfect, low-temperature, high-humidity environment for mould. At Water Damage Hobart, our service is engineered for these specific Tasmanian conditions. We deliver a structured, rapid-response water mitigation service designed for burst pipe events, from modern apartments in the CBD to heritage-listed properties in Battery Point. Our IICRC-certified technicians are not simply cleaners; they are structural drying professionals trained to navigate the challenges of drying dense materials like sandstone and Tasmanian oak.
Pipe failures are rarely spontaneous. In the Greater Hobart area, they are often a direct result of local environmental conditions and our city’s architectural history.
Freeze-Thaw Damage: In suburbs that experience frequent frosts like Fern Tree or Lenah Valley, uninsulated copper or polybutylene pipes in roof spaces and sub-floors are highly vulnerable. Water expands by 9% when it freezes, exerting immense pressure that can split a pipe wall. The leak only becomes apparent when temperatures rise and the ice plug thaws, releasing water into the structure.
Heritage Plumbing: Many homes in South Hobart, West Hobart, and Glebe contain plumbing that predates modern standards. Galvanised steel pipes corrode from within, and early copper systems can suffer from decades of stress. These aged systems are often ill-equipped to handle pressure fluctuations from the TasWater main supply, leading to joint failure.
Architectural Vulnerability: The celebrated sandstone foundations and walls of Battery Point and Sandy Bay homes are incredibly porous. A leaking pipe can cause water to be wicked deep into the stone, leading to long-term issues like salt attack (efflorescence) and spalling if not dried with specialist methods that respect the material’s need to breathe.
Ground Movement: The reactive clay soils found in parts of the Derwent Valley and other areas can shrink and swell with seasonal moisture changes. This ground movement places significant stress on underground stormwater and sewer lines, leading to cracks or joint separation that allows for water intrusion or blockages.
We adhere to a strict, documented methodology aligned with the Australian and New Zealand standard for professional water damage restoration. This ensures a scientific, repeatable result that prioritizes the health of occupants and the building’s structural integrity.

Emergency Assessment & Safety Inspection
Our first step is to locate the pipe failure and shut off the source. We then use non-invasive tools like Tramex moisture meters and FLIR thermal cameras to map the water's migration path, identifying saturation in wall cavities, under Tasmanian Oak floorboards, and within bluestone footings to understand the full scope.

Water Extraction
We employ high-CFM extraction units to remove all standing water from carpets, floorboards, and concrete slabs. This initial removal is vital to reduce the total moisture load and shorten the overall drying time.

Containment & Air Filtration
If the water is contaminated (e.g., from a dishwasher or toilet overflow), we establish containment zones using 6-mil polyethylene sheeting. We then deploy HEPA-filtered air scrubbers to capture airborne particulates and prevent cross-contamination to unaffected areas of the property.

Structural Drying & Dehumidification
This is the critical phase. We install a calculated array of Low-Grain Refrigerant (LGR) dehumidifiers and specialised air movers. LGR units are essential for excelling in Hobart's cool, damp conditions, as they can continue to pull significant moisture from the air and structure even at low temperatures where conventional units would be ineffective. This creates a powerful drying environment engineered to bring material moisture content down to a safe, pre-loss baseline (typically under 15%).

Daily Monitoring & Verification
An IICRC-certified technician returns to the property daily. They measure and log temperature, relative humidity, and the specific moisture content of affected materials like framing timber and plasterboard. This data-driven approach confirms we are meeting drying targets and informs us precisely when the structure is verifiably dry.

Restoration & Handover
Once drying goals are met and documented, we can assist with coordinating necessary repairs. This may involve replacing swollen skirting boards, treating floorboards, or arranging for plasterboard replacement, ensuring a seamless handover back to pre-loss condition with paperwork ready for your insurance provider.
Failing to professionally mitigate water from a burst pipe within 48 hours leads to consequences far more serious than a wet floor. In the cool, often humid conditions of a Hobart winter, trapped moisture in a poorly ventilated sub-floor or wall cavity is a potent incubator for mould. Spores that are naturally present in the air find a food source in damp plasterboard, timber framing, or insulation. This can lead to significant contamination, compromising indoor air quality and requiring complex remediation.
Water also physically damages building materials. Plasterboard will swell and lose its integrity, heritage lath-and-plaster walls can detach, and the original nails in older floorboards can accelerate corrosion. What begins as a water problem quickly evolves into a costly structural and mould remediation project, often requiring coordination with Heritage Tasmania if the property is listed. Prompt, professional drying is the only way to stop this damaging sequence.
We provide 24/7 water damage restoration services throughout Hobart and the surrounding regions, including:
If you are dealing with a burst pipe emergency in the greater Hobart region, our local team is equipped and ready to respond 24/7.
Your immediate priority is to stop the water flow by turning off the main water valve to your property. It is often located near the front of the house or in the meter box. Then, turn off the electricity to all affected areas at the main switchboard to prevent electrical hazards. Call a certified water damage restoration company immediately.
The timeline is determined by the materials affected and the extent of water migration. A simple event contained to one room might take 2-4 days of active drying. A significant event, for instance where water from a burst pipe in an upstairs bathroom has saturated a sub-floor and a sandstone wall in a Battery Point terrace, could require 5-10 days of continuous, monitored dehumidification.
Yes, absolutely. Water that enters ceiling spaces or wall cavities can contact wiring, light fittings, and power points. This creates a severe risk of short circuits and potential fire. Never operate any electrical devices in a water-affected area and ensure the power is professionally isolated.
You may not see flowing water. Key indicators include bubbling or peeling paint, a persistent musty smell, the faint sound of dripping, or a sudden, unexplained drop in water pressure from your taps. On a frosty morning, you might even see a damp patch on an interior wall where a pipe is close to freezing. Our technicians use thermal imaging cameras to pinpoint the source of such leaks without destructive methods.
A burst pipe is a property emergency that demands a structured, professional, and empathetic response. Call our Hobart team now for immediate dispatch and guidance.