Suite 3, 41-43
Victoria Street, Hobart, TAS 7000
Victoria Street, Hobart, TAS 7000
IICRC Certified Restoration Technicians
Fully Insured & Public Liability Covered
Advanced Extraction & LGR Dehumidification Equipment
24/7 Emergency Response Across Hobart
A burst hot water cylinder in a New Town rental property, a roof leak in a Federation-era West Hobart home, or storm water ingress into a Kingston beach house all create the same urgent problem: saturated carpet. In Tasmania’s cool and often damp climate, a wet carpet is far more than an inconvenience; it is an immediate threat to your property’s structural health and indoor air quality. Mould can begin colonising damp underlay and subfloors in as little as 48 hours, especially during the higher humidity winter months.
Water Damage Hobart delivers a structured, scientific water damage mitigation service focused on a single, critical objective: restoring your carpet, subfloor, and adjacent building materials to a safe, dry, and stable condition. Our methodology is not merely about water extraction. It is the precise application of psychrometric drying science, executed in strict compliance with the global IICRC S500 Standard for Professional Water Damage Restoration.
Our IICRC-certified technicians are trained for the unique challenges presented by Hobart’s environment and architecture. We understand the behaviour of water in older properties with sandstone foundations in Battery Point, and we know how to manage drying environments in modern builds in suburbs like Tolmans Hill. We arrive on-site with advanced extraction systems and a targeted inventory of drying equipment, including Phoenix and Dri-Eaz LGR (Low-Grain Refrigerant) dehumidifiers. This professional-grade equipment is vital for effective moisture removal in Hobart’s lower ambient temperatures, where standard dehumidifiers can fail or freeze. We are available 24/7 for emergency deployment across Greater Hobart and Southern Tasmania.
We employ a disciplined, documented process to guarantee that no destructive moisture is left behind. This scientific approach is the definitive difference between a genuine, lasting restoration and the certainty of future mould and decay.

Assessment & Moisture Mapping
Our first move on site is to precisely map the full extent of water migration. We use FLIR thermal imaging cameras to detect temperature variations that expose hidden moisture within wall cavities, insulation, and under flooring. Following this, we use non-invasive Tramex moisture meters to capture exact data on moisture content in the carpet, underlay, and crucially, the subfloor, whether it's a concrete slab or Tasmanian Oak floorboards. We then classify the water source according to the IICRC S500 standard: Category 1 (clean water), Category 2 (grey water), or Category 3 (black water, such as from a Derwent River flood event). This classification governs every subsequent action in the restoration plan.

High-Powered Water Extraction
All standing water is removed using commercial-grade extraction wands connected to powerful, high-CFM recovery units. This phase focuses on the bulk removal of liquid water, a critical step that significantly shortens the overall drying timeline. For severe inundations, such as those caused by major storm events or significant pipe bursts in areas like Glenorchy or Moonah, we can deploy portable flood pumpers to manage large volumes.

Underlay & Subfloor Evaluation
The carpet is carefully detached to allow a thorough inspection of the underlay and subfloor. We assess whether the underlay is salvageable. For a Category 1 water event, high-quality rubber or felt underlay can often be successfully dried, treated, and re-laid. In Category 2 or 3 events, or when dealing with saturated foam underlay, disposal is typically required by the S500 standard to protect health and prevent bacterial amplification.

Establishing a Controlled Drying Environment
This is the scientific core of the restoration process. We create a closed-loop drying system using a calculated balance of high-velocity air movers and Low-Grain Refrigerant (LGR) dehumidifiers. The air movers generate laminar airflow across wet surfaces, which dramatically increases the rate of evaporation. The LGR dehumidifiers, like our Dri-Eaz LGR 7000XLi units, are engineered to efficiently strip this moisture from the cool, dense Hobart air. LGR technology is essential here, as it maintains high performance even when the room temperature is low, a condition where less robust conventional dehumidifiers become ineffective.

Daily Moisture Monitoring & Verification
A drying project is not finished when it feels dry; it is finished when our instruments prove it is dry. Every day, our technicians visit your site to record the temperature, relative humidity, and the specific moisture content of affected materials using calibrated meters. These readings are logged meticulously until the carpet, underlay, and subfloor have reached their established "dry standard"—the normal moisture level for similar materials in an undamaged part of your property. This data-driven process provides verifiable, documented proof that the structure is truly dry.

Final Restoration, Cleaning & Re-installation
Once the dry standard is verifiably achieved, the carpet is professionally re-installed by a qualified carpet layer. It is then deep cleaned using hot water extraction to remove any soils left by the water intrusion and treated with an appropriate antimicrobial solution as a final safeguard. The process concludes with grooming the carpet pile, leaving it clean, dry, and correctly finished.
Throughout the year, Hobart experiences consistent humidity, with winter averages often exceeding 64%. This cool, moist air, often influenced by weather systems coming off kunanyi / Mt Wellington, creates a perfect environment for mould growth. A seemingly minor leak from a dishwasher can escalate into a significant contamination problem in just 24-48 hours.
The organic materials in our homes, such as the paper lining on plasterboard, the cellulose in timber framing, and the natural fibres and dust within carpets, are all prime food sources for mould spores. When moisture is added, common species like Aspergillus and Penicillium can rapidly colonise these surfaces. This not only produces persistent musty odours but severely degrades indoor air quality and can necessitate far more extensive and costly remediation.
Swift intervention with professional drying science is the only method to effectively stop this destructive cycle. Simply opening windows or using domestic fans and heaters is insufficient; these actions cannot remove the “bound water” trapped deep within building materials. Professional structural drying quickly reduces the moisture content in materials to a level where mould cannot physically grow. This protects the health of your family and preserves the integrity of your property, from a modern apartment in Howrah to a historic sandstone cottage in South Hobart.
Our lead technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the international body that establishes the standard of care for our industry. This is not just a logo; it is your assurance that we are proficient in the science and protocols of professional restoration.
This IICRC certification confirms we are expertly trained to:
We provide comprehensive reports, daily moisture logs, and detailed photographic evidence that aligns with the requirements of all major Australian insurance providers, including local Tasmanian insurer RACT Insurance as well as national companies like IAG and Suncorp. This commitment to documentation ensures a more transparent and efficient claims process for homeowners, property managers, and builders alike.
Our mobile restoration teams offer a rapid emergency response across the entire Greater Hobart region. We have direct, first-hand experience with the unique building styles and common water intrusion points in virtually every neighbourhood.
If you are dealing with water intrusion and require immediate wet carpet drying, our IICRC-certified team is ready to respond.
The process strictly follows the IICRC S500 standard. It begins with moisture mapping using thermal cameras and meters. We then extract all standing water with commercial equipment. Next, we deploy a calculated number of air movers and LGR dehumidifiers to create a targeted drying vortex. We monitor the moisture content of materials daily until our dry goals are met. Finally, we clean and reinstall the carpet. It is a highly controlled scientific process engineered to prevent secondary damage like mould.
This depends entirely on the water’s category and the speed of response. If the source is clean water (Category 1, e.g., a burst supply pipe) and professional drying starts within 24-36 hours, the carpet is almost always salvageable. If the water is unsanitary (Category 3, e.g., sewage or river floodwater), Australian standards mandate that the carpet and underlay must be removed and disposed of for health and safety. The subfloor can then be properly decontaminated and dried.
The most telling sign is a musty, damp, or earthy odour, which signals that microbial growth is already underway. Other indicators include visible discolouration, seam separation, or a squelching sound underfoot. Even if the carpet surface feels dry to the touch, moisture trapped in the underlay or subfloor presents a serious risk. If you have any suspicion of trapped moisture, a professional inspection with calibrated moisture meters is the only way to be certain.
For a standard event affecting a few rooms with clean water, a typical drying project takes 2 to 5 days. This duration can be influenced by Hobart’s ambient humidity and temperature, the carpet type (wool holds significantly more moisture than nylon), and the subfloor material (a concrete slab takes longer to dry than a timber subfloor). A project is never considered complete until our instruments provide verifiable proof that drying goals have been achieved.
Yes, and in Tasmania’s cool, damp climate, it can happen quickly and discreetly. The space between the carpet, underlay, and subfloor is dark, insulated, and often contains organic dust, creating a perfect habitat for mould. Amplification can begin in as little as 24-48 hours. This is why professional, rapid drying is not an optional extra; it is an absolute necessity in our region to protect property and health.
A wet carpet is a progressive issue. The longer materials remain saturated, the greater the risk of carpet fibre delamination, persistent odours, bacterial amplification, and irreversible damage to the subfloor and building structure.